When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. 9262 sales@digital-watchdog. DW® Logo Merchandise. Configuring the Camera. 9 * Digital Watchdog DW-VMAX480D 16 2. News & Events Events Calendar. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Unauthorized Dealer Policy. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 5. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. For Immediate Release . Help Desk Software by HappyFox. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 0. Network Connections. 1, the system will keep the same password. DW Resource Library. If you include the incorrect version or more than one version on the USB, the. Click the Upgrade button, located next to the current firmware Version. To use the viewing functions of Pivot CMS, each recording unit must have their own. All three (3) versions of the recovery firmware will be downloaded. SSF footage. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. 1. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. By default, the HTTPS Port will be set to Port 443. Stage 2 – Product End of Life (EOL): The product has been discontinued and. This article will outline some troubleshooting recommendations for resolving the most common video issues when using a third-party camera with a Digital Watchdog recording unit. Help Desk Software by HappyFox. DW Spectrum Support and Troubleshooting. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Specify any other additional Event types that the user will be notified. 1. 1. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. by Digital Watchdog. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. 80. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . 1. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Last Edit: October 11, 2023. VMAX A1 Series (2. Get help from Digital Watchdog’s Technical Support professionals. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 168. Last Edit: May 11, 2023----- Audio In/Out (I/O) Setup. . Replace the four screws at the back panel of the DVR to secure the top. 4. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. You are using an unsupported browser. Descargue o manual de usuario de VMAX A1 Plus e aproveite. Remove the old hard drive. 2. Complexity: Medium to High. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Supported/Affected Devices. 0. 4. 1. 5. Site Setup. g. VMAX® A1 G4™ SERIES DVRS. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. com Attention: This document is intended to serve as a quick reference for the initial setup. Get help from Digital Watchdog’s Technical Support professionals. 2. Analog (19) Troubleshooting (74) DVR (17) Web. DONE !!! 9/18/2022 4:35:41. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 32 MB: Download:. 31 Legacy Windows Software for VMAX Only. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Default Password: <no password>. From 2. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. 255. Quickly find and download information about our products, including manuals and documentation to install and get the most. 17-Jul-2023. 1. How to hard reset digital watchdog DVR. 0. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. ※ Contents of this user manual are protected under copyrights and computer program laws. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 160 and Gateway – 192. See also: iMessage Won’t Send Pictures. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. For Immediate Release . 4. Open a web browser and enter the camera’s IP address into the address bar. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. (127 pages) DVR Digital Watchdog VMAX A1 G4 DW-VA1G44 Quick Start Manual. Right-click in the Live View area, then select “Menu”. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. 3 VMAX A1 G4™ DVR 1. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . If the status shows an error or failure during the port check, Reboot the NVR. Related Digital Watchdog VMS Apps: C3CMS. 1. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. Press Releases. Download the recovery firmware files from the link above. 7. Password. Password. 1. For File Name, click the edit button (pencil icon) and enter a name for the Export file. Mount and install all necessary cameras and external devices. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. Get help from Digital Watchdog’s Technical Support professionals. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. (866) 446-3595 Digital Watchdog Profile and History Digital Watchdog® (DW®) empowers our customers as the industry-leading single source of value-driven complete solutions for all video surveillance applications (HD over Coax® / hybrid / IP enterprise), focusing on ease of use and. This Remote Technical Support Service is a great. If you're still having trouble or need more information, please call us today at (866) 446-3595. Quickly find and download information about our products, including. The VMAX is the most advanced H. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Under the General tab, locate the IP Address and Port value for your connection needs. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. 264 Digital Video Recorder. This article will outline the information required for a Password Reset Form. To open the web client using a web browser, open a web browser and enter the server’s Web Admin URL into the address bar, then press the Enter key. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. 32 MB: Download:. At the DVR, Log in as the admin. 2. AVI Export Function. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. 1. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. DW® VMAX IP G4 NVRs. 2. tv. Testimonials. Select a DDNS Server. Download it for free and get started with your security system. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. 2. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. Limitations Of DW VMAX IP Plus Connections. Click the Check button to prompt the HDD Health Check window. Under the Camera Management tab, locate and click on the Advanced button. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. Insert four mounting screws to secure the hard drive to the inside of the DVR. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. 160. 1. Knowledge Base. Note: It is recommended that you are onsite when troubleshooting network issues. com . VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. DW® | Complete Video Surveillance Solutions. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. Testimonials. The Status at the bottom of the window will indicate if a P2P. 1. 6. exe-v1. Quickly find and download information. 1. Please wait until the boot process complete s. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 446. If you're still having trouble or need more information, please call us today at (866) 446-3595. This software for Mac, Linux, and Windows OS has many features which we have discussed in the characteristics section of the article. My Watchdog. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. By running the recovery program, the VMAX® IP G4 will be defaulted and reverted to an older version of its firmware, resolving most operational issues. Password. Enquire your vendor for repair. See installation tips below. 1. To enable ONVIF in an Axis camera: Locate the camera on the network. News & Events. Attach the power supply cable and SATA cable to the new hard drive. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. Click on the Security tab, then click the Custom Level button. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Disconnect the power cable and SATA cable from the attached hard drive. If the issue persists, default the cameras confirm that the network settings are correct, then add it to the VMAX IP Plus through Camera Management. Click on Network, then select the Network menu. Use the following flowchart to troubleshoot DDNS connection issues. 4 Questions. They support camera resolutions up to 5 Megapixels at 30fps. 168. Click on the Record icon. Do not touch the product with wet hands. Click the “Get Stream” button, then click the “Setup” button for the REC. Help Desk Software by HappyFox. Do not disassemble or reassemble the product. 2. For more information: DVR Network Troubleshooting. By default, the NVR is set to an IP Address of 192. troubleshooting and much more. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 1. Product description. com . 83-v5. By default, the machine should log in with username admin and an empty password field. Network Setup For A VMAX A1 Plus . VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Additional Resources Installation File Download. In the Setup Menu, Select Network, then select the Network menu. Replace the top cover of the unit. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. APP. See full list on support. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. Installing the Digital Watchdog App for Computer. v1. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. VMAX IP 8- and 16CH firmware v5. 0. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. Related Digital Watchdog VMS Apps: C3CMS. of Internet connection status. The Security Settings window will display. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. x: Upgrade directly to DW Spectrum 4. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. Help Desk Software by HappyFox. 52. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. 888. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. You are using an unsupported browser. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. 888. 00 MB: Download: View All Software. Get help from Digital Watchdog’s Technical Support professionals. 1. Name the file. 168. Quickly find and download. VMAX® A1 PLUS™ SERIES DVRS. Select Server Settings. This PDF guide covers all the features and functions of the DVR, from. 168. DW-VMAX = VMAX. Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. News & Events Events Calendar. 1. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . . To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. You are using an unsupported browser. 264 linux embedded dvr (74 pages) DVR Digital Watchdog VMAX HD User Manual. Click on the . To connect to a site: Click on your site from the Site List panel. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Contact Tech Support. x). To register a new device, use the dropdown to select Digital Watchdog VMAX. Listen. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. 1. 1MP/1080p ultra low-profile vandal dome camera, 3. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. 2. 2: 01/21/2016:. 168. 446. Please complete and submit a request form through the Digital. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. 255. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. Help Desk Software by HappyFox. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. 4. All three (3) versions of the recovery firmware will be downloaded. VMAX Analog Recorders . Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. 10, 2023 / PRZen / CERRITOS, Calif. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Please update your browser to the latest version on or before July 31, 2020. Firmware Version: VMAX A1 Plus v1. 2. Case Studies. VMAX® IP Plus™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! UNLIKE ANY OTHER™!. 2. 1MP)VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. 1. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. 0. 9 . 6: Upgrade to 3. Quickly find and download information about our products, including. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. Testimonials. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. 0. 12:. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. Summary of Contents for Digital Watchdog VMAX A1 G4 DW-VA1G44. H. 3. 1MP) Navigate to the System Information menu. 446. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. DW® Logo Merchandise. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. Manage Your Content and Devices. Contact DW RMA. 3595, Monday – Friday 9:00 am-8:00 pm EST. SSF footage file that you want to use, then click the Pause button on the toolbar. Universal hd over coax dvrs, 4/8/16-channel (2 pages)Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. 1MP DVRs can be used with the CHeKT Video Verification Solution by utilizing the "Video Stream URL" Mounting Method. Learn how to use the H. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. 0 out of 5 stars VMAX by Watchdog and DVR systems. Troubleshooting articles for the VMAX A1 Plus Series. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. 264 digital video recorder with the full manual from Advance Alarms. Bandwidth Limitation. Choose from either dwddns. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Please update your browser to the latest version on or before July 31, 2020. Click the Custom Level button. Complexity: Medium to High. Press the Add+ button to create a new site. Contact Tech Support. See More Ways to Make Money. Default Settings. SSF file list from your selected directory will display. Menu. This DVR features two HDD bays but does not include an. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. From 3. 1 MP). If you are encountering considerable video latency with an IP camera that is connected directly to the integrated PoE switch of the VMAX® IP Plus, the issue might be caused by:The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. Please complete and submit a request form through the Digital. com digital-watchdog.